RETURN POLICY

It is important to us that you are happy with your purchase!

* Do My Back will issue a refund or exchange within 14 days from the day you
receive your package if all returned merchandise is returned in the original packaging.
* Items received after 14 days are subject to 40% restocking fee.
* Shipping and handling charges on returned merchandise, unless defective, is not refundable.
* All returns must include the return portion of your invoice in your return package.
* Mail all returns to:


Do My Back Returns
601 West 57th Street, 29A
New York, New York 10019
Shipping

* Order will ship within 5 business days of received order.
* Express orders received prior to 12:00pm (EST) – Monday thru Friday will
ship within 24 hours
* All Orders are shipped via UPS
* Please see below the following delivery and approximate price chart.

Next Day Air $34.50
2nd day air $25.40
Ground $9.50 (allow 6-10 business days for transit)

Warranty and Limitations of Warranties


DMB assumes no responsibility for any loss or damage resulting from the handling or use of its goods by the customer, user or any other person.


DMB WARRANTS THAT IT WILL REPAIR OR REPLACE, AT ITS OPTION, FREE OF CHARGE, ALL PRODUCT FOUND BY DMB TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP, PROVIDED THAT THE CUSTOMER MAKES SUCH REQUEST WITHIN A PERIOD OF 120 DAYS OF THE DATE OF DELIVERY. This remedy is the exclusive and sole remedy for any breach of warranty. This warranty is in lieu of any other warranty of obligation, including a warranty of merchantability and/or fitness, expressed or implied, and no liability is assumed by DMB except as expressly stated herein. In no event shall DMB be liable for any claims of any kind, including negligence, for any loss or damage arising out of, connected with, or resulting from a customer's purchase contract, or from the performance or breach thereof, or from the manufacture, sale, delivery, resale, repair or use of any goods covered by or furnished under such contract. DMB shall not be responsible for incidental or consequential damages from any breach of warranty including, but not limited to customer's, user's or any other person's loss of material or profits, increased expenses of operation, downtime or reconstruction of work, and in no event shall DMB's obligation exceed the purchase price for the product involved. DMB undertakes no liability and customer waives any claim for customer's costs in connection with any product recall or the removal of old and the installation of new or replacement products or parts. Statements concerning the application and safe use of products in our literature or labels are guidelines only because we have no control over the methods of application or conditions of use. Customers should, therefore, test all products for suitability for their specific purpose and use and customer assumes all risk and liability. DMB shall be given a reasonable and prompt opportunity to examine and investigate any products concerning which a claim is made. To the extent any consumer laws offer protection disclaimed hereunder, such law shall take precedence but only to the extent of the protection it offers and no more.



Do My Back, Ltd. Privacy Policy



Do My Back, Ltd. (“DMB”) is committed to protecting the privacy of personal information we receive. This statement applies with respect to information that we collect from our website, located at www.domyback.com. The information collected on our website is used solely by DMB, it is not sold, rented or used except as otherwise stated in our privacy policy.


Amendments to this statement will be posted at this URL and will be effective when posted. Your continued use of this site following the posting of any amendment, modification or change shall constitute your acceptance thereof.


Information We Collect


We receive and store certain information you enter on our website or provide to us in any other way. We use the information that you provide for such purposes as responding to requests, processing orders and shipments and communicating with you. Some of the information we collect includes: We collect information such as your name and address, phone number, e-mail address, credit card information or other payment arrangements, orders, returned items, gift purchases, passwords used for our site.


If you object to the use and processing of your personal information as described in this disclosure, please do not submit your personal information to this website.


How We Use Your Information

The information you send to us will go into our database. Your information will not be provided to any third parties but will be used solely and exclusively for our purposes.

When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Information Sharing

Your information will not be shared with third parties, except in the following instances:

in the event we are legally required to disclose your information;

if we have a good faith belief that disclosure is necessary to prevent harm to us or to other users and to address technical and security issues; and

in the event of a sale or transfer for any reason for all or part of DMB’s business or to give to third party service providers, such as delivery services or other businesses where we may ask third-parties to provide some of our tasks, such as to a fulfillment center.


If you object to the use and processing of your personal information as described in this disclosure, please do not submit your personal information to this website.


In general, we will use the information you provide to us for the purpose for which such information was originally provided. We may also use this information to deliver information about our company to you, and fortrend analysis, pattern detection, and site administration. We do not share or sell your information.


Users may opt-out of receiving future mailings from DMB sending an email to info@domyback.com and submitting a request to stop all future email communications from DMB.


Use of IP addresses and Other Information

We use your IP addresses to help diagnose problems with our server, and to administer our website. Our server automatically records information that your browser sends whenever you visit a website. These server logs may include information such as your web request, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Use of Cookies

When you view our website we might store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather they help you navigate a website as easily as possible. We use cookies to deliver content specific to your interests.


Security

Our site has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. While there is no such thing as “perfect security” on the Internet, we will take all reasonable steps to insure the safety of your personal information. We restrict access to personal information to our personnel who need to know that information in order to provide you with the appropriate services. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.



Your Right to Correct and Update Previous Information

DMB allows its users the option to change or modify information previously provided. This may be done through e-mailing the information with the subject line of “update information” to info@domyback.com.



Choice; Opt Out


You may opt-out of receiving communications from us, by, sending an e-mail with the subject line stating “request to be removed from receiving further communication” to info@domyback.com.


Contacting Us


If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us at info@domyback.com.


Your Consent


By using our website, you consent to the collection of information and use of this information by us and to receive communications from us electronically, either by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


Links


DMB is not responsible for a user linking to other websites. You are solely responsible for actions linking you to other websites to which we provide a link or reference.


The DMB privacy policy pertains solely to the DMB website and its operation.


Website Disclaimers

THIS WEBSITE IS PROVIDED TO YOU "AS IS," "WITH ALL FAULTS," AND "AS AVAILABLE." DMB, ITS AGENTS AND LICENSORS CANNOT AND DO NOT PROVIDE ANY WARRANTY, EXPRESS OR IMPLIED, AS TO THE ACCURACY, COMPLETENESS, USEFULNESS, TIMELINESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE INFORMATION AVAILABLE THROUGH THE WEBSITE OR ANY LINK PROVIDED IN THIS WEBSITE, NOR DO WE GUARANTEE THAT THE WEBSITE WILL BE ERROR-FREE, OR CONTINUOUSLY AVAILABLE, OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR NON-INFRINGING OF THIRD PARTY RIGHTS. UNDER NO CIRCUMSTANCES SHALL DMB, ITS AGENTS OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES ARISING OUT OF ANY USE OR MISUSE OF THIS WEBSITE OR ANY OF THE MATERIALS PROVIDED HEREIN, INCLUDING, WITHOUT LIMITATION, LIABILITY FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR SIMILAR DAMAGES, EVEN IF ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES, REGARDLESS OF THE FORM OR CAUSE OF ACTION INCLUDING, BUT NOT LIMITED TO, CONTRACT, NEGLIGENCE, AND OTHER TORT ACTIONS. IN ADDITION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT DMB, ITS AGENTS AND LICENSORS ARE NOT LIABLE OR RESPONSIBLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER SUBSCRIBERS OR THIRD PARTIES. This disclaimer of liability also applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, or negligence or under any other theory or cause of action.

Intellectual Property


Copyright

Copyright © 2008 Do My Back, Ltd. The copyright in this website and the material herein is owned exclusively by Do My Back, Ltd. and its licensors. DMB grants you a worldwide non-exclusive royalty-free revocable license to view the material on this website on a computer or mobile device via a web browser; copy and store this website and the material on this website in your web browser cache memory; and print pages from this website for your own personal and non-commercial use. All other rights are reserved. If you have copyrighted materials in contravention of the license, we reserve the right to pursue all rights and remedies against you.

You agree that your use of this website and its contents is at your sole risk. Because of the inherent hazards and uncertainties of electronic distribution, there may be interruptions, delays, omissions, inaccuracies or other problems with the transmission of information. If you rely on any website material, you do so at your own risk. You understand that you are solely responsible for any damage to your computer system or loss of data that results from any material and/or data downloaded, whether known or unknown, from or otherwise provided through this website. By use of this website, you acknowledge that, due to the dynamic nature of the Internet, resources that are free and publicly available one day may require a fee or restricted access the next, and the location of items may change as menus, home pages, and files are reorganized. Moreover, if you have obtained information about DMB from a source other than our website, you should be aware that electronic data can be altered subsequent to original distribution and data can become quickly out of date. If you find any errors or omissions, we encourage you to report them to us.

Trademarks

DMB graphics, logos, page headers, button icons, scripts, and service names are the intellectual property of DMB and may contain trademarks, registered trademarks or trade dress of DMB which may not be used in connection with any product or service except ours, in any manner that is likely to cause confusion, or in any manner that disparages us.

Construction of the disclaimers above and resolution of disputes related thereto are to be governed by the laws of the State of New York. The laws of the State of New York shall apply to all uses of data contained in this website. By use of this website and any data contained therein the user agrees that that use shall conform to all applicable laws and regulations and that the user shall not violate the rights of any third parties.






Terms and Conditions
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